The following is excerpted from “Scam Alert: Avoid “dirty” duct cleaners” published in Consumer Report News
You get a flyer in the mail from a company offering to clean the air ducts at your home for only $99. Intrigued by the low price, you contact the company and set up an appointment.
When the company arrives at your house, the rep tries to sell you on a bunch of other services, including carpet cleaning or mold remediation, to improve the air quality inside your home. If you don’t bite at these invoice-increasing items, he gives your ducts a cursory cleaning before moving on to the next mark somewhere in your area.
That lowball offer should have been a red flag to avoid that firm. A reputable company will charge $400 to $1,000 to clean the ducts in a typical 2,000-square-foot house, says the National Air Duct Cleaners Association (NADCA)…
Even more important to know is that there’s no proof that cleaning ducts prevents health problems, according to the U.S. Environmental Protection Agency. Nor do studies conclusively show that dirty ducts increase levels of airborne particulates in a home. Still, there are times when you should get your ducts cleaned:
Protect yourself from unscrupulous air duct cleaning companies. Bottom line: If you think you need your air ducts cleaned, check with both the Better Business Bureau and the National Air Duct Cleaners Association before answering the cheap ad in the newspaper.
Watch these web-exclusive videos of Chris Hansen confronting air duct cleaners:
Watch Video #1: http://www.nbcnews.com/id/3032600/vp/41303490#41303490
Watch Video #2: http://www.nbcnews.com/id/3032600/vp/41303490#41303740
Watch another look at the dirty business of air duct cleaning scams, and how you can avoid them, with Michele Mason of the Better Business Bureau:
Watch Video: http://www.nbcnews.com/id/3032600/vp/41303490#41283060
Source: NBCNEWS Investigations, Dateline with Chris Hansen
View Website: http://investigations.nbcnews.com/_news/2011/01/30/5956602-dateline-looks-inside-national-network-of-air-duct-cleaning-scams
As members of the National Air Duct Cleaning Association (NADCA) and the Better Business Bureau, we can guarantee that every Duct Heroes technician are expert professional. Every service is reviewed with the customer at the home through a live-feed video inspection and a two page report detailing the cleaning.
Unfortunately, there are many companies that are not as thorough. These companies often offer low-prices coupons and attempt to up-sell services and products at the home. The following news article details the deceptive practices of these companies.
In order to avoid inviting inadequate air duct cleaning companies into your home, follow these tips:
“Blow & Go Air Duct Cleaners: Scam Alert – Avoid “Dirty Air Duct Cleaners” – Consumer Reports
“Beware of air duct cleaners who blow-and-go” – Angie’s List
Read the article on the Angie’s List Website